Work Experience
NETWORKS
Amarillo,TX
Position: Network Engineer (2012-2016)
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Planned and installed network infrastructure for various types of businesses
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Installed patch panels and network switches
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Ran and terminated Cat5e and Cat6 cables within walls and above drop ceilings
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Installed wireless access points and routers
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Worked with 3rd party telecommunications providers to install and diagnose POTS phone lines
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Diagnosed and installed 3rd party telecommunication switches and patch panel network drops
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Helped both residential and commercial clients with workstation and mobile device installation, setup, trouble shooting, and repair
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Removed virus/malware from workstations
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Diagnosed and repaired hardware malfunctions
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Imaged hard drives in order to better facilitate preservation of client data
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Learned how to utilize manufacturers returns policies for RMA equipment on in-warranty workstation repairs
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Assisted clients with purchases of newer workstations and newer hardware when needed
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Gained vital insight in how to install and maintain various forms of business class servers both virtual and physical
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Setup and edited active directories
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Gained insights into when SMTP functionalities are necessary
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Learned how to setup DNS capabilities through servers
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Deployed virtual servers for vital business grade functionality
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Deployed file sharing and folder permissions for various company networks
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Maintained and established systems for backing up important data both on-site and off-site
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Installed security camera systems
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Gained knowledge of what cameras and DVR systems work best with various client applications
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Ran and terminated both RG59 CCTV Siamese cable and Cat6 Ethernet cable for camera systems
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Installed different models of cameras in precarious locations of client buildings
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Assisted clients with port forwarding to be able to utilize mobile device applications and webpage camera viewing
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Assisted in installations and programing of VOIP phone systems
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Learned how to utilize POTS Lines and SIP trunk lines for various client phone system applications
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Gained insights on how to program Allworx VOIP phones and phone boxes
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Designed web pages for clients using Squarespace and WIX
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Gained appreciation for the time saving and ease of using Squarespace and WIX to design client webpages
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Education
West Texas A&M University
(June 2010 - May 2015)
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Bachelors Degree in Computer Information Systems
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Minor in Management
Frank Phillips College
(June 2008 - May 2010)
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Associates Degree in Applied Science
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Certificate in Combination Welding (May 2010)